Privacy Policy

Effective Date: August 26, 2026

Last Updated: August 26, 2026

Welcome to Saffron Hospitality (“we,” “our,” or “us”). We operate the website https://thesaffronhospitality.com/ (the “Site”). We are committed to protecting your personal information and respecting your privacy in accordance with applicable laws, including the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for an account, subscribe to our newsletter, or submit an event inquiry.

1. Information We Collect

We collect information that you provide directly to us when interacting with our Site, as well as certain data automatically collected through tracking technologies.

  • Account & Profile Data: Username, password, email address, and profile details provided during user registration.

  • Event Inquiries & Contact Forms: Full name, email address, phone number, event type, event date, estimated guest count, venue details, occasion notes, and preferred contact method (Phone, WhatsApp, or Email).

  • Newsletter Subscriptions: Email address and communication preferences.

  • Automatically Collected Data: IP address, browser type, device information, operating system, referring URLs, pages viewed, time spent on pages, and standard web log data collected via cookies and tracking tools.

2. How We Use Your Information

We use the personal information we collect for legitimate business purposes, including to:

  • Respond to event inquiries, quote requests, and customer service inquiries.

  • Contact you via your preferred communication method (Phone, WhatsApp, or Email).

  • Manage your user account and registration on our WordPress platform.

  • Send newsletters, promotional updates, or event-related communications (you may opt out at any time).

  • Analyze website traffic and improve our website functionality, performance, and user experience using analytics tools.

  • Protect against unauthorized, fraudulent, or illegal activity on our platform.

3. Payment and Financial Information

Our website does not process online payments, credit card transactions, or direct financial bookings. Any financial transactions or booking deposits are handled offline or through separate direct invoicing after consultation. We do not collect or store any payment card details on this website.

4. Cookies and Third-Party Analytics

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic:

  • Essential Cookies: Necessary for the technical operation of our WordPress platform (e.g., maintaining user login sessions).

  • Google Analytics: We use Google Analytics to monitor and analyze web traffic and understand how visitors interact with our content. Google Analytics collects information anonymously and reports site trends without identifying individual visitors directly.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of the site may not function properly without cookies enabled.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, managing email newsletters, or providing technical support, under confidentiality obligations.

  • Legal Compliance: When required by applicable UAE laws, regulations, legal proceedings, or governmental requests.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights (UAE PDPL)

In accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or updating of inaccurate or incomplete personal information.

  • Request the erasure of your personal data (“right to be forgotten”), subject to statutory retention requirements.

  • Restrict or object to the processing of your personal data.

  • Withdraw your consent at any time for marketing communications or newsletter subscriptions.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external sites (e.g., social media profiles, venue maps). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data handling practices, please contact us at: